Customer Experience Health Check: A Complete Self-Audit System for Product-Based Businesses

Take the guesswork out of delivering exceptional service with this all-in-one Notion template designed for small business owners who prioritize their customers. The Customer Experience Lab Template helps you map and refine every touchpoint of your customer’s journey—from their first interaction with your brand to long-term relationship building.

📋 This fully customizable template includes:

- Customer Checkup Checklist: Track touch-points and ensure every step is optimized for satisfaction.

- Customer Health Summary: Gain quick insights into your customers’ experiences and needs.

- Swipe File Tutorial: Create a library of pre-written responses, emails, and templates to streamline your communications.

- Navigation Dashboard: Keep all your customer details in one organized database for easy access and follow-up.

🧠 With intuitive setup instructions and built-in resources, this template empowers you to deliver an unforgettable, polished customer experience while saving time and energy.

❤️‍🔥 Why you’ll love it:

- Build trust and loyalty by creating a seamless customer journey.

- Save time with pre-built swipe files and organizational tools.

- Customize to match your unique brand voice and processes.

- Designed for Notion users—no additional software required!

⭐️ Perfect For:

Service providers, coaches, consultants, and small business owners who want to elevate their client experience with ease.

🩺 How it works:

1. Follow the Customer Journey Checklist to evaluate each stage of your process.

2. Build your Swipe Files using the included Lab Pages for quick and easy access to templates.

3. Personalize and implement! Reflect your business’s expertise and commitment to client satisfaction at every stage.

→ Add to cart now and start refining your experience today!